British Columbia Customer Testimonials

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Last updated: Mar 21, 2024

We are proud to have received customer testimonials from every province in Canada and every US state except for Alaska, Hawaii, Idaho, Montana, Rhode Island, South Dakota and Wyoming.

…prompt service…

Jan 08, 2024Thank you for the prompt service. The turn around time was fast . The timer is installed and working fine, just in time for the festive season dinner. It was good to find a business to do the repair so I did not have to replace the stove.

Kimberley, British Columbia
Re: Kenmore C968-62759-1 Mechanical Range Timer

…everything works perfectly…

May 30, 2023I had some issues with my original motherboard I sent it in and within 2 days they had it repaired and shipped back and now everything works perfectly.

Delta, British Columbia
Re: Jenn-Air JES9800ACS 74007229

…kept it out of the land fill…

Mar 15, 2022the timer we sent in for rebuild was not available from the suppliers. Yet the oven was in perfect condition. This option of sending away and having it fixed was not only cost effective for the consumer but also kept it out of the land fill. Yes it worked out and looks great. Thank you

Jerry Wall
Smithers, British Columbia
Re: Electrolux

…working great…

Oct 27, 2021Speedy service, so far working great, Thank You

Lorenzo Gismondi
Chilliwack, British Columbia
Re: Maytag

…highly recommend…

Oct 18, 2021Excellent service. Would highly recommend this company.

Vanessa Hamer
Campbell River, British Columbia
Re: Kenmore

…very appreciative…

Sep 10, 2021I had my oven part repaired by Appliance Timers. They were prompt and helpful. My oven is working fine and I am very appreciative.

Trish White
Creston, British Columbia
Re: General Electric Monogram - ZET 1PM2SS Part WG02F0069, WG02F01436

…running perfectly again…

Sep 06, 2021Thank-you so much for repairing the timer for my washing machine. I could not find a new timer and would have had to just buy a new machine. At a fraction of the cost our machine is running perfectly again!

Arras, British Columbia
Re: Maytag Mechanical Washer Timer

…working flawlessly…

Apr 06, 2021Would not hesitate to use Appliance Timers services again as electronic timer was fixed promptly and returned to me and has been working flawlessly since.

Tim Hofmann
Gibsons, British Columbia
Re: Kenmore 318193201

I am happy…

Apr 02, 2021I am happy all is well, The oven is lighting up first try. We have used it a few times now everything seems to be running okay. Thank you.

Kitimat, British Columbia
Re: General Electric XL44

…easy to use website

Mar 31, 2021Thanks you for your very easy to use website and the quick service.

Bernadette Stach
Creston, British Columbia
Re: Jenn-Air

Excellent work…

Mar 09, 2021Excellent work, the timer is back to do the job again. Shipping done on time.

Thank you for the great work!

Gus Bonnett
Pitt Meadows, British Columbia
Re: Whirlpool YGW395LEGQ WP9753639

…amazingly efficient service…

Jan 21, 2021Just received my repaired board, oven now working. Thank you for your amazingly efficient service, another appliance saved from the scrapheap

James White
Saturna, British Columbia
Re: Frigidaire CPES389DC3 316272204

…service was very easy, quick, and affordable…

Jan 07, 2021Thank you very much for repairing the timer on my Jenn-Air range! Your service was very easy, quick, and affordable - having my old range working again is terrific. Purchasing a new timer was not an option as the range is a late model. We considered replacing the unit ($4k with a 2+ month wait) so I was very happy that this solution worked out. Thank you!

Brian Patton
West Kelona, British Columbia
Re: Jenn-Air

…very impressed…

Dec 28, 2020I am very impressed repaired lighting fast ,it came back on dec. 21. my 26 y. old gas oven works like it should it may even outlast me I am 72 ,don't think I have 26 years left

burkhard altenhoff
Genelle, British Columbia
Re: Maytag crg9800aae 76011p201-60

Works like new! …

Dec 23, 2020Very happy with service and turnaround. Oven was unusable as kept throwing error codes (mainly F3) and switching off. Works like new! Only alternative was buying a new oven and glad that we went this route!

Chilliwack, British Columbia
Re: Jenn-Air

…couldn't recommend this repair service enough…

Dec 05, 2020I had an issue with the 31645550 timer on my Fridgidaire range. Everything worked as normal (LED fine), but the oven element and broiler would not work. A quick diagnosis with a mulitmeter and an email to asking for a replacement was the next step. There was no replacement available so they offered to repair it. It worked splendidly and I couldn't recommend this repair service enough.

Danny Seeton
Victoria, British Columbia
Re: Electrolux Frigidaire 31645550

…highly recommend…

Oct 19, 2020I was very happy with the service and help. They not only fixed the timer but coached me over the phone through a few other problems related to it. My old washer, which is a better quality than new ones, is now running well again. I am very pleased and would highly recommend them.

Vancouver, British Columbia
Re: Maytag

…prompt service…

Aug 17, 2020Really appreciated the prompt service and the acceptance of the warranty issued about 5 1/2 years ago. Range is working again and Howard clarified an issue by phone. Friendly service and a great fix.

Robert Ian Hall
Vancouver, British Columbia
Re: Thermador RDSS30 486752

Works Perfectly…

Jul 27, 2020Control Unit started intermittently to not cycle oven elements back on after bringing the oven up to temperature.

Because the timer display stays at the temperature set, we didn't realize there was problem until an hour later when we noticed we couldn't smell dinner cooking and the oven had cooled by 1 or 2 hundred degrees and cooling. After a few months it became almost a regular occurrence.

Canada express post took almost two weeks delivering it to Quebec for repair. After a week and a half on the weekend we started looking at New ranges. Thankfully the timer arrived in Chicoutimi on Monday morning and was repaired immediately, shipped out Tuesday and arrived here Thursday in time for dinner.

Works Perfectly.

Cowichan Bay, British Columbia
Re: Frigidaire PGLEF387ASN 318019820

My local appliance repair people were skeptical…

Jun 22, 2020Awesome. My local appliance repair people were skeptical that electronic timers could be repaired. They and I were impressed by the quickness of the repair and its quality. They'll send more business. Saved me buying a new range.

Jim Gaskell
Langley, British Columbia
Re: Magic Chef 6498VVV

I am very thankful…

May 27, 2020I just wanted to let you know that I am very thankful that you were able to fix my Thermador stove. It works great!!!

Deborah Hicks
New Denver, British Columbia
Re: Thermador RDDS30VRS 486752

Appliancetimers was amazing…

Mar 26, 2020We had, for a while, been managing an intermittent timer on our gas Jenn Air range. The reliability continued to deteriorate making using the oven unreliable. We actually, on Christmas Eve 2019, decided to start the process of contacting Appliance Timer on their contact email. To our amazement we received a reply from Howard Simons almost immediately that night. He assured us that they were familiar with the model of the timer and they had a high success rate of repair. We kept the timer in the stove to get through the holiday season. We followed the shipping instructions and virtually within a day of the parcel tracking showing it arrived we were informed the timer was repaired.

The timer module has been installed and works perfectly. The contact with Appliancetimers was amazing. Great job, excellent company. Their expertise preserved our stove and prevented a costly replacement. Highly recommend.

Robert Martin
Brentwood Bay, British Columbia
Re: Jenn-Air SCG20200B 7601P429-60

I could not be happier …

Mar 26, 2020Thank you so much for your speedy, professional service. Great job in getting the timer fixed and back to me within days!!!! The repaired timer works perfectly and saved me a lot of $$$ from having to purchase a brand new range. I recommend this service to anyone that is experiencing control timer issues. I could not be happier with the service I received from Appliance Timers.

Scott Buchanan
South Surrey, British Columbia
Re: Frigidaire CPCS389DC2 316272206

You have a great business…

Mar 07, 2020Just a big thank you for your amazing and quick service. Installed the module in our Jenn-Air gas stove today. All features working perfectly. You have a great business that saves customers a significant outlay of cash to not have to replace what is still a very functional appliance.

Best regards

Rob Martin
Brentwood Bay, British Columbia
Re: 761P429-60

…very nice…

Mar 01, 2020We are very pleased with the service we received and the product work, works very nice. Thanks again

Nelson, British Columbia
Re: Frigidaire CFEB786JGS2 318010701

…fast turn around…

Dec 31, 2019First class work at a reasonable price and fast turn around despite the Christmas season. I would highly recommend and am deeply appreciative.

Dave Wilson
Canyon, British Columbia
Re: Camco Grsl36402WW-4 part 187D1914P001

…working like new again…

Dec 13, 2019I just wanted to thank you for the quick turn-around on our dishwasher timer repair. My older Bosch dishwasher is working like new again, and I couldn't be more pleased. The idea of having to buy a new dishwasher filled me with dread, but now I can enjoy the holidays with one less concern, as you've made it a moot point. I will recommend your service to everyone I know.

Many thanks and Season Greetings from the Hales.

Langley, British Columbia
Re: Bosch Mechanical Dishwasher Timer

Best service ever…

Jul 17, 2019Amazing!

I was told that my range was "toast" and go buy a new one.

This was so simple, plug and play! I took less than 5 minutes to change out. Best service ever. Works absolutely prefect, better than new !!

Steve Rule
Vancouver, British Columbia
Re: Frigidaire CFEF372EC2

Fast service…

May 03, 2019Fast service and repair worked great. Saved buying a new stove, as part was no longer made.

Walter Wardrop
West Vancouver, British Columbia
Re: Frigidaire CPCS389DC2 316272206

…my customer is very happy …

Apr 04, 2019Mid-February I was servicing a built in Oven made by CamCo that was about 20 years old. The problem was reported as oven starts to heat up but after a few minutes will turn off when it indicates 100 deg. I diagnosed the problem to a problem in the electronic timer.

I spent about two hours, on-line, trying to find a replacement timer for this old stove that was built in to a very expensive wood cabinet. A new stove was going to be a last resort as there would have to be major renovations to the kitchen cabinets to accommodate a new modern stove.

I did find companies that listed this timer, but all indicated “Sold out” or “Not available”. I did eventually land on web page and it was with much relief that they indicated they could repair this old timer. I contacted them and they replied with instructions on how and where to send the timer for repair. For less than $200 CDN - I received the repaired timer about 2.5 week after I shipped it to Thanks to the great service from, my customer is very happy to have her old friend back up and running like new.

David Matick
Lagnley, British Columbia
Re: Camco Cssw2780p-2 wb19m275

As promised it arrived back in two business days…

Feb 26, 2019I do not under normal circumstances usually write a commentary on a company's service performance, but I really think one is warranted in this case.

Appliance Timers' website is well structured with what needs to be done in order to get your part to them. In my case, the board arrived at Appliance Timers on a Thursday morning and I was informed the following afternoon that it was repaired and ready to be shipped back to me. As promised it arrived back in two business days. I reinstalled it and it has worked flawlessly for the past several weeks.

I am not aware of the repairs details but it does carry a one year guarantee and I have little doubt that if it has worked so far that it should continue to do so. Frankly, I don't know how Appliance Timers could make improvements to this business model.

I am very pleased and thankful.

Kent Taylor
Duncan, British Columbia
Re: Frigidaire (Kenmore) Elite C970-416181 318019810


Jan 31, 2019Well, where to begin. Fabulous! Is a good start. Stoves nowadays are built poorly by one manufacturer. The older stoves have real self clean and hold temp better and many other great things. I believe my top broiler blew and took out the electronic timer with it. The display was poor also. Rumour was that this company could fix that too but I just wanted the electronic timer to function. My part was no longer available. Then I found this company. I removed the electronic timer. Kept the stove top working. Even tho there was a postal strike it returned very quickly. And the display was like new and the unit worked awesome. My advice is to replace all elements BEFORE installation of the fixed part to prevent blowing the fixed electronic timer.

Glenn McQuarrie
Powell River, British Columbia
Re: Kenmore C970-758932 318180101

…highly recommend…

Nov 26, 2018After discovering our stove timer was discontinued, we thought we would have to go ahead and get a new stove. After a bit of searching online, we found Appliance Timers. We were slightly skeptical at first when they said they could repair it but we thought it was worth a shot if we didn't have to purchase a new stove. Appliance Timers was very helpful and had really fast service. They were able to repair our part and we were back to baking in no time! We highly recommend them. Thanks Appliance Timers!!!

Sean Graydon
Pitt Meadows, British Columbia
Re: Frigidaire CPCS389EC6 316418371

…thrilled to have found your business…

Oct 08, 2018Thank you so much for doing such a great job on our timer/controller! We were thrilled to have found your business. You did an incredibly speedy job, and now our oven works perfectly. We're so happy that we can use our oven again and at such a reasonable cost. A local contractor quoted over $500.00 and your cost was so within reach.

Dawson Creek, British Columbia
Re: Frigidaire CGDS388CB1 313183903RX

…faster than I thought possibl…

Aug 13, 2018I sent you my faulty timer board and you had it repaired and sent back to me faster than I thought possible. It now works perfectly. Thank You so much for the repair and fast return.

You are highly recommended.

Mike Hearsey
Duncan, British Columbia
Re: Frigidaire

…wonderful service…

Apr 24, 2018What wonderful service and the returned item is a great success and needless to say, a huge improvement. Thank you so much.

Jame Bryans
Vancouver, British Columbia
Re: Thermador

…smooth process

Jan 19, 2018Boy, am I glad I found your service online!

I was having a hard time finding a suitable oven to fit in the existing space of my current oven after a local repair service told me that the timer had failed and due to the age of my oven no replacement part was available. After a little searching online, I came across Reading through their website, the process for submission seemed pretty straightforward. The only challenge was to figure out how to remove my timer to send into After doing some searching and a couple of emails, I was able to figure it out and remove the timer. Fingers crossed, I submitted a repair request and sent it to ApplianceTimers for them to look at and hopefully repair it. Thank you to to quickly diagnose, repair and return the timer for me to reinstall back into the oven just in time for New Year's eve dinner! The entire process was smooth and the communication was efficient.

You provide a great service. Thanks again.

Ed Yamazaki
North Vancouver, British Columbia
Re: Camco CSS260S-1 191D1001P014

…thoroughly impressed…

Jan 09, 2018I was thoroughly impressed at how quickly my timer was repaired and returned. There was tension in the household as Christmas approached and the stove timer failed. Replacing the stove was not in the budget and we had a series of dinner parties planned for the holidays. Thank you Howard for your excellent service!

Doug Lyons
Vancouver, British Columbia
Re: Frigidaire CFDS389WGC2 318012904

…works great…

Oct 17, 2017I received the timer very quickly and it works geat, thank you.

Gary Kolberg
Delta, British Columbia
Re: Frigidaire Gallery Professional CFEF388WEC2 318010600

I will recommend your service…

Feb 21, 2017Received the reconditioned timer by Fedex today, installed into my stove and I am glad to say it works fine! It is nice to have the "black hole" filled. Thank you again for all your help, and I will recommend your service to others who may need it!!

Thanks again!

Brad Britton
Port Moody, British Columbia
Re: Camco CRSF 3200 SM-1 WB19M297

…great deal!…

Jan 16, 2017Thank you so much for the quick repair of our oven control unit! One week from the time I sent it from BC. Wow! Your service is a great deal!

I just came from the local transfer station and saw a huge mountain of appliances. Some looking quite new. What a shame to do this to our environment, not to mention our pockets. Wish repairing stuff came back into fashion!

Albert Janzen
Abbotsford, British Columbia
Re: Frigidaire CGES387CB1 318183903

Thrilled with the service!…

Jun 20, 2016Received the part today. My dad installed it in less than 15 minutes. It works great! Thrilled with the service!

Natalie Brugge
Surrey, British Columbia
Re: Frigidaire CFEF372CS1

Your service makes so much sense…

Mar 02, 2016Thank you very much for the quick and efficient repair of our range timer. We are glad that we were able to have the stove repaired, rather than have to dispose of it. Your service makes so much sense, in many ways.

Keith Lloyd-Walters
Campbell River, British Columbia
Re: Maytag MER6872BCW

Thanks for the prompt and friendly service.…

Feb 01, 2016I received the repaired part today and I have already reinstalled it. It is working great. Like they say "If Momma isn't happy nobody's happy" Well Momma's happy her oven is working and as I don't have to buy a new stove so am I. Thanks for the prompt and friendly service.

I will certainly recommend you to all my friends and service stores in Duncan.


Michael Williams
Duncan, British Columbia
Re: General Electric JKP13G0T1BB WB27K5190

…wonderful service…

Jan 21, 2016Thank you, all received and installed. All works fine. Much appreciated for the wonderful service.


Matt Kickbush
Kaleden, British Columbia
Re: Thermador Thermador RDDS30RS 486752

…happy customer…

Feb 24, 2013Great repair and Service and good turnaround time thanks from a happy customer.

Warren Power
Terrace, British Columbia
Re: Crosley CSH388001 318013700

…job well done…

Jan 30, 2013All went Excellent re my Oven repair. I Sent oven control to you for repair and it was back and in oven operating in "No Time".

Thank You, for a Job WELL DONE!!

BoB McCuish
Bowser, British Columbia
Re: Frigidaire CGEB27S7CB1 EOC #318010701

…you saved us a lot of money!…

Jan 18, 2013I was very pleased with your service. Thanks so saved us a lot of money!

Annie Weeks
Victoria, British Columbia
Re: General Electric GRSL3640ZWW-4 WB19M318

Intelligent and friendly customer service…

Jan 11, 2013Very happy with the successful repair service provided. Intelligent and friendly customer service and unbeatable turnaround time.

Tim Ridge
Rossland, British Columbia
Re: Frigidaire CPEB30S8AC1

Thank you so much for your great service…

Jan 07, 2013I was able to remove my GE electric range timer, send it to you for repair and re-install it with no problems. The repair was successful! This saved us from needing to purchase a new stove, as a replacement timer was no longer available from the manufacturer.

Thank you so much for your great service, especially over the holiday season.

Annie Weeks
Victoria, British Columbia
Re: General Electric GRSL3640ZWW-4 WB19M318

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