| Scarborough, Ontario | Kenmore | | N/A | Please note, your timer has been repaired but it appears that you did not click "Finish" to complete the service request. Therefore we have entered this request on your behalf so that we can generate an invoice. | Repaired |
| surrey, British Columbia | Frigidaire | pglef385cb2 | N/A | no output from relays when oven is in bake or broil mode
ex. oven says bake but doesn't output on the terminal that goes to element
dark spots where relay solder joint has acred. | Beyond Repair |
| st-hilarion, Québec | Frigidaire | bfef386cs2 | N/A | burn circuit | Awaiting receipt of timer |
| Gatineau, Québec | Kenmore | C970-657084 | N/A | The clock works but the oven doesn't heat. | Repaired |
| North Vancouver, British Columbia | Frigidaire | pglef385cs2 | n/a | dead - 220 volt at terminal - not repairable according to Howard.
Not shipping for repair, keep costs down. Please send a REBUILT not new timer from your stock | Replaced with reconditioned timer |
| Edmonton, Alberta | Frigidaire | PGLEF 385CB2 | None | Howard verified my timer cannot be repaired, therefore I need one from your inventory and will not be sending the damaged one.
Thanks,
Ken | Replaced with reconditioned timer |
| BIBLE HILL, Nova Scotia | Frigidaire | cges388ab1 | N/A | please send a new timer. | Replaced with new in-stock timer |
| Edmonton, Alberta | Frigidaire | PGLEF385CS1 | NONE | Oven stoped working bake and broil elements at the same time .
Top of stove works fine | Repaired |
| Estevan, Saskatchewan | Kenmore | C970-657093 | nothing | We let the smoke out turning on the oven and no fuses or breakers blew. The electronic display has the two dots for the clock and two other little ticks but no failure codes and nothing works when you push the buttons. | Replaced with reconditioned timer |
| Orillia, Ontario | Kenmore | c970-657-084 | f-1 | Burners would not word send rebuilt timer as are conversation... | Replaced with reconditioned timer |
| Sherbrooke, Québec | Frigidaire | | N/A | As discussed with Howard, he said that part # 316272210 can be use instead | Replaced with reconditioned timer |
| Saint-Antoine-de-Tilly, Québec | Kenmore | C970-658081 | none | Oven doesn't work but top do. | Repaired |
| Surrey, British Columbia | Frigidaire | | N/A | Howard has told me that my timer is beyond repair and not to send it to you. | Replaced with reconditioned timer |
| Surrey, British Columbia | Electrolux | PGLEF385CS2 | N/A | Not working | Replaced with reconditioned timer |
| Waterloo, Ontario | Frigidaire | PGLEF385CS | None | Everything works EXCEPT no heat on bake or broil.
I spoke with Howard today and he said there was one part in stock. I will come in tomorrow morning (Friday) with my timer and exchange it for the one in stock. | Repaired |
| Saint-Nicéphore, Québec | Frigidaire | | N/A | Oven is not working anymore.
Service repair guys told me the electronic control is deffective.... | Replaced with reconditioned timer |
| Sooke, British Columbia | Frigidaire | PGLEF385CS2 | oc | POP, Burning Smell
Removed circuit board and found relay lead on PCB burned and open.
Clock Flashing, no input from panel, steady "oc" | Awaiting receipt of timer |
| sudbury, Ontario | Kenmore | | N/A | Electronic oven control is not working, all top elements of the range are working except for the oven. Only 13 is displayed on the clock and flashing. I removed and inspected the circuit board and a distinct area has been over heated i.e., caused by a power surge etc. | Replaced with reconditioned timer |
| Fort McMurray, Alberta | Frigidaire | PGLEF385CS2 | none, timer went toa | You had mentioned over the phone that the electronic stove controller 316272210 would work as well. My timer went pop and went black after I tried to turn the over on with it. | Replaced with reconditioned timer |
| Gatineau, Québec | Kenmore | C970-657084 | N/A | The clock works but the oven doesnt heat. | Repaired |
| Montreal, Québec | Frigidaire | PGLEF385CS2 | N/A | The main element and the broiler element stop working.
Main display still indicate that the oven is working | Repaired |
| Saint John, New Brunswick | Kenmore | | N/A | Board burnt, looks like the Omron 10Z1H2 relay shorted and destroyed board | Replaced with reconditioned timer |
| st-hilarion, Québec | Frigidaire | bfef386cs2 | N/A | don`t lighting | Awaiting receipt of timer |
| Aurora, Ontario | Frigidaire | PGLEF385C | F 1 ERR | Bake and broil elements fail to operate, but convection fan motor will operate. Start button on membrane keypad fails to operate. Code -F-1 ERR will appear when pressing keypad. | Repaired |
| Pembroke, Ontario | Frigidaire | PGLEF385CS3 | N/A | LOSES DISPLAY INTERMITTENTLY | Awaiting receipt of timer |
| Charlesbourg, Québec | Electrolux | pglef385cs1 | F1 ERR | F1 ERR
the oven dont start in all mode | Awaiting receipt of timer |
| Calgary, Alberta | Frigidaire | PGLEF385CS1 | N/A | While using the oven we heard a "pop" sound, the oven stopped working and the panel display went blank. There is no display or beeping sounds when we push the panel buttons. | Repaired |
| LaSalle, Ontario | Sears | C970-657092 | N/A | Request new part, old timer will not be sent by customer | Replaced with reconditioned timer |
| Ottawa, Ontario | Kenmore | C970-657021 | Oven does not work a | Timer sparked when baking cycle was on and now the oven does not work at all. | Repaired |
| Quebec, Québec | Frigidaire | BFEF386CS3 | F1 | Display F1 and lock the oven door
when I do ERC on board diagnostic test it fail to sensor test | Awaiting receipt of timer |
| Lac du Bonnet, Manitoba | Frigidaire | PGLEF385CS2 | none | Oven elements do not turn on broil or bake. Service tech determined ERC faulty. | Replaced with reconditioned timer |
| whitby, Ontario | Frigidaire | PGLEF385CS1 | none | oven does not work but the cooktop works | Awaiting receipt of timer |
| Hilden, Nova Scotia | Kenmore | | N/A | We already determined the micro processor in mine is blown | Replaced with reconditioned timer |
| Edmonton, Alberta | Frigidaire | PGLEF385CS1 | OC | THE PROBLEM STARTED WHEN I WENT TO SET THE OVEN TO BAKE AT 350, A SHORT BIT LATER THERE WAS A SMALL FLASH OF LITE THEN A PUFF OF SMOKE & THE CONTROL PANEL WENT INTO A oc MODE WITH THE CLOCK FLASHING ONLY3 DIGITS CONTINUALLY. THE OVEN NO LONGER WORKS.. WE HAD A TECH COME TO ASSESS THE PROBLEM & IT WAS DECIDED THAT THE CONTROLLER NEEDED TO BE REPLACED. BUT OT FOR THE PRICE THEY WANTED. THAT'S WHEN WE FOUND YOUR WEB SITE. yEAH!!!! | Replaced with reconditioned timer |
| Sooke, British Columbia | Frigidaire | PGLEF385CS2 | E0 | After turning on oven there was a pop and burning smell then oven control panel just flash "E0" | Awaiting receipt of timer |
| Coquitlam, British Columbia | Frigidaire | PGLEF385CS1 | F1 | F1 alarm came in. Turned power off to appliance at breaker panel. F1 alarm will not come in anymore. Broil and bake elements do not put out any heat. The stovetop elements, convection fan and all buttons on the touch pad are working correctly. | Repaired |
| Mississauga, Ontario | Frigidaire | PGLEF385CB2 | NONE | I heard a pop and the home circuit breaker went. I reset the breaker and teh dispay was gone. It shows tme, but none of the oven functions work any longer. stove top works fine. | Replaced with reconditioned timer |
| Mount Hope On., Ontario | Kenmore | | N/A | i TALKED TO YOU ON THE PHONE,I WILL PICK UP THE TIMER. | Repaired |
| Calgary, Alberta | Kenmore | C970-657022 | not shown | Oven quit working suddenly. Heard loud bang. Removed rear cover plate and found diode had exploded. Found schematic which shows diode in circuit around convection fan element. Fan works fine. Schematic does not give any part numbers or description. Broil and bake elements do not work, all the rest of stove does work. No error codes given.
Further inspection shows that relay in timer/oven control board had also failed. | Repaired |
| Leamington, Ontario | Frigidaire | | N/A | Oven dosnt work. Big relay on circuit board is burnt out (black everywhere). Loud POP! before it went Kaputt. | Awaiting receipt of timer |
| Ottawa, Ontario | Frigidaire | PGLEF385CS2 | N/A | After a loud poping sound the touchpad doesn't work, hence none of the oven functions. Heating elements work just fine. | Awaiting receipt of timer |
| Port Coquitlam, British Columbia | Frigidaire | PGLEF385CQ1 | N/A | I spoke to Howard and he said that the timer I have is not rep[airable and therefore to just order a replacement timer. | Replaced with new in-stock timer |
| Lakefield, Ontario | Frigidaire | PGLEF385CB2 | 2 Puffs of Smoke | No timer or oven control. Dead. | Awaiting receipt of timer |
| québec, Québec | Kenmore | kenmore | pf | pf code on the panel and the control stove doesnt work | Awaiting receipt of timer |
| Winnipeg, Manitoba | Electrolux | PGLEF385CB1 | n/a | After putting on the oven to convection bake 350 C. Element started heating up and heard a pop and the display went blank and the element went from red to off. The buttons that DON'T work are: Start, Clear, 0, 7, 8, 9, Stop Time, Bake Time, Bake, Broil. I was afraid to try the Clean and Lock button in case they worked and I couldn't stop them! | Awaiting receipt of timer |
| Conception Bay South, Newfoundland and Labrador | Kenmore | C970-657024 | N/A | Relay Burnt | Repaired |
| Surrey, British Columbia | Frigidaire | PGLEF385CB1 | None | The oven does not heat up. Everything looks normal when operating the oven on the control panel, and it looks as if it is working, but the oven does not heat up.
The burners work fine, and the controls all work fine.
I noticed that a clicking sound happens when I turn on the oven but it doesn't heat up. | Awaiting receipt of timer |
| Ottawa, Ontario | Frigidaire | PGLEF385CS2 | none | Timer appears to have full functionality, but oven elements do not come on neither top nor bottom | Repaired |
| Surrey, British Columbia | Frigidaire | PGLEF385CB1 | None | The oven does not heat up. Everything looks normal when operating the oven on the control panel, and it looks as if it is working, but the oven does not heat up. The burners work fine, and the controls all work fine. I noticed that a clicking sound happens when I turn on the oven but it doesn't heat up. | Awaiting receipt of timer |
| Burlington, Ontario | Frigidaire | | N/A | Buzzing then popping sound came from oven. Baking element was blown. Replaced baking element but neither broiler or bake elements are heating. Checked voltage on both sides while turned on, one side 120V other side 0V. Range burners, timer, clock all work. Checked voltage going to timer and was good. Not getting output voltage from timer when bottom oven turned on. | Repaired |
| BIBLE HILL, Nova Scotia | Frigidaire | pglef385cs2 | N/A | oven elements not heating. | Replaced with reconditioned timer |
| Regina, Saskatchewan | Kenmore | C970-657083 | N/A | Oven not working | Awaiting receipt of timer |
| Brampton, Ontario | Frigidaire | PGLEF385CS3 | N/A | | Timer inspected, no repairs necessary |
| north vancouver, British Columbia | Frigidaire | PGLEF385CS2 | F1 | Door Locked, Press a button says F1 - ERR and beeps. | Timer inspected, no repairs necessary |
| Orillia, Ontario | Frigidaire | PGLEF385-CS2 | N/A | Voltage to coils is 120 volts. Not high enough to heat them up. | Repaired |
| Red Deer, Alberta | Frigidaire | PGLEF385CB2 | None | The timer appears to work as normal. The buttons work and the display shows information as normal. The iven will not heat even though it shows the element as being on. | Repaired |
| Calgary, Alberta | Frigidaire | PGLEF385CB2 | None | Neither oven elements, (bake or broil), will heat up. Display works normally and shows selected temperature and element bar. No fault codes displayed. Convection fan works ok. | Repaired |
| Grand Bay, New Brunswick | Kenmore | C970-657024 | N/A | No power to oven (all three burners and fan) but the oven light did work. Stovetop burners functioned properly and all buttons functioned as they should but with no response from oven. Checked the oven elements for shorts but they all seem fine. Girlfriend saw a flash out of the corner of her eye when the oven was on and did not respond after that. | Repaired |
| Calgary, Alberta | Frigidaire | PGLEF385CS1 | F1 | Oven bake and broil elements stopped working, surface elements, timer, door lock, light are fine. F1 error goes on and off periodically. | Repaired |
| beauharnois, Québec | Electrolux | bfef386cs3 | N/A | the oven dont start le four ne demare pas | Beyond Repair |
| beauharnois, Québec | Electrolux | bfef386cs3 | N/A | the oven dont start | Beyond Repair |
| mattawa, Ontario | Kenmore | C970-657022 | PF | Oven and broiler not working, I tested it and its my clock/timer. | Awaiting receipt of timer |
| Longueuil, Québec | Frigidaire | PGLEF385CS3 | None | Baking element not working although the cooking del is showing the element is on. Broil and surface elements are fine, no error codes though. Got a technician check the appliance and he found the timer was the issue as the bottom element was tested ok. | Repaired |
| Waterloo, Ontario | Frigidaire | PGLEF385CB2 | Bank Display | Loud Pop sound after turning the oven. Circuit breaker tripped. Afterwards, nothing on display and nothing related to the oven is working. Top burners, and lights are fine.
As discussed on the phone today, please send me a new control unit (electronics w/o the box). | Replaced with new in-stock timer |
| Cochrane, Alberta | Frigidaire | PGLEF385CS2 | None | I heard a "pop" from behind display when I touched start for preheating. Resulted in the broil and bake element not heating up. All other functions, including the clock, still work. | Replaced with new in-stock timer |
| Surrey, British Columbia | Frigidaire | PGLEF385CS1 | no code- buttons not | Display flashing PF 12:00 - buttons don't work. stove top works fine. This occurred after a power failure\surge.
We have had this issue with this unit in the past as well and the part was replaced under warranty. | Awaiting receipt of timer |
| Toronto, Ontario | Frigidaire | PGLEF385CS4 | n/a | stovetop elements work, oven does not; randomly beeps on occasion; when selecting any of the oven buttons it just beeps and say ERR.
When I spoke to your rep last month, he said to mention that you offer circuit boards-only for $225, but I'm concerned about damaging the board while installing it. | Awaiting receipt of timer |
| Cambridge, Ontario | Frigidaire | PGLEF385CB2 | N/A | Display turns on it shows its working but stove elements dont heat up | Repaired |
| Hanmer, Ontario | Kenmore | C970-628041 | none displayed | Correct beeps while setting oven, but no heating. No output voltage to oven elements | Replaced with new in-stock timer |
| Saskatoon Saskatchewan, Saskatchewan | Kenmore | C970-657083 | cant remenber | Oven does not work Took ECM apart and has large burnt area on inside board. Not repairable. | Awaiting receipt of timer |
| vancouver, British Columbia | Frigidaire | pglef385cs2 | no code | Oven was on bake when a loud pop was heard. Breaker was tripped and when reset the oven no longer worked. Stove top, lights, outlets still work. No error codes showing. What is the price if I send in my old timer and purchase a reconditioned timer? | Replaced with reconditioned timer |
| Fort McMurray, Alberta | Frigidaire | PGLEF385CB2 | N/A | All of the buttons function properly and display works properly; however neither the top nor bottom stove element heat up. | Repaired |
| mississauga, Ontario | Frigidaire | pglef385cs1 | N/A | purchase new timer | Replaced with new in-stock timer |
| Hanover, Ontario | Frigidaire | PGLEF385CQ1 | X | HAS BURNT CONTACTS, TRIED TO SOLDER BUT STILL DON.T WORK
NEED ESTAMETE FIRST BEFORE SCRAPING IT | Repaired |
| saullt ste marie, Ontario | Frigidaire | pglef385cq1 | f1 | fi code sets no matter what key is pressed on touch pad | Awaiting receipt of timer |
| Montreal, Québec | Frigidaire | PGLEF385CS2 | N/A | bake... display but oven is not hot | Repaired |
| Lantzville, British Columbia | Frigidaire | Gallery Series, PGLEF385CS2 | N/A | Oven upper and lower elements produce very little heat, warm but touchable on any setting. | Replaced with new in-stock timer |
| Barrie, Ontario | Frigidaire | PGLEF385C3 | N/A | The oven was on when the main breaker for the house was tripped (for the first time ever.) The oven now doesn't work, although the elements still do. The control panel shows "PF" steadily, and the time display flashes. There is no response from any of the panel buttons, other than to make the display dim somewhat when the buttons are pushed.
I previously filled in a Service Request with this information, and you have advised me that the timer is beyond repair. I'd like to order a new replacement for the time. | Replaced with new in-stock timer |
| Hamilton, Ontario | Frigidaire | PGLEF385CS2 | N/A | Oven stopped - bake & broil not working. Clock panel is normal, the oven light & convection fan are operational. I spoke with service today and was told there are no reconditioned timers in stock & was quoted $255.00 for a brand new timer which is less than the original $325.00. I was informed this cheaper timer will provide the same functions as the other & is less because my stove has manual burner knobs. What are my options if this is not the case? | Replaced with new in-stock timer |
| Medicine Hat, Alberta | Frigidaire | PGLEF385CS1 | NONE | IN past the buttons would not work ocasionally then when we went to turn oven on we heard a loud crack sound and nothing was on led screen | Repaired |
| Copper Cliff, Ontario | Kenmore | c970-658022 | N/A | 4 butons dont work | Awaiting receipt of timer |
| Medicine Hat, Alberta | Frigidaire | PGLEF385CS1 | N/A | STOVE WENT POP AND TIMER DOESNT WORK | Repaired |
| Island View, New Brunswick | Kenmore | c970-657022 | PF | Timer arched and burnt. Clock still flashes and shows PF but no buttons function. | Replaced with reconditioned timer |
| Whitby, Ontario | Kenmore | C970-658082 | None | A distinct POP was heard while baking a pizza. House circuit breaker tripped. Reset breaker and all stove top elements and clock working. Oven will not heat up. | Replaced with new in-stock timer |
| London, Ontario | Frigidaire | PGLEF385CS1 | PF | Oven elements do not heat. Both bake or broil. "PF" code displayed when first plugged in. display and stove top elements all work. | Awaiting receipt of timer |
| Barrie, Ontario | Frigidaire | PGLEF385C3 | N/A | The oven was on when the main breaker for the house was tripped (for the first time ever.) Cause or effect? The oven now doesn't work, although the elements still do.
The control panel shows "PF" steadily, and the time display flashes. There is no response from any of the panel buttons, other than to make the dispay dim somewhat when pushed. | Replaced with new in-stock timer |
| Saskatoon, Saskatchewan | Kenmore | | N/A | Would like to purchase New Replacement board w/o enclosure $225
as per email from Howard. | Replaced with new in-stock timer |
| vancouver, British Columbia | Frigidaire | pglef385cs2 | no codes | Oven was on bake when a loud pop was heard. Breaker was tripped and when reset the oven no longer worked. Stove top, lights, outlets still work. No error codes showing. | Replaced with reconditioned timer |
| Prescott, Ontario | Kenmore | | N/A | | Awaiting receipt of timer |
| Mount Forest, Ontario | Electrolux | PGLEF385CS1 | F1 | Began by displaying F1 error intermittent for approx. 1 week then quit working completely. | Repaired |
| Napanee, Ontario | Electrolux | PGLEF385CB2 | NA | Current control board faulty - range elements work, oven not functional. | Awaiting receipt of timer |
| pickering, Ontario | Frigidaire | frigidaire | N/A | not working | Awaiting receipt of timer |
| Burnaby, British Columbia | Electrolux | PGLEF385CS4 | f1 | Intermmitent F1 code when pushing oven bake, or timer buttons. | Awaiting receipt of timer |
| Montreal, Québec | Kenmore | | N/A | not work | Awaiting receipt of timer |
| Kanata, Ontario | Frigidaire | PGLEF38SC52 | F1 | F1 error code. Oven and clock won't turn on. Stovetop still works fine. | Awaiting receipt of timer |
| Mississauga, Ontario | Kenmore | C970-657082 | unknown | timer for oven not working | Beyond Repair |
| Calgary, Alberta | Frigidaire | PGLEF385CB2 | None | Large pop and then smoke from control panel, oven would not work nor anything on display besides clock. | Beyond Repair |
| Edmonton, Alberta | Frigidaire | PGLEF385CS2 | None | Bake element will not heat after self clean cycle was completed. | Repaired |
| St-Adolphe-d'Howard, Quebec | Kenmore | C970-628082 | none | Oven wasn't working. Repair guy came and told us the timer had to be replaced. | Repaired |
| Winnipeg, Manitoba | Kenmore | C970-6577024 | N/A | The control panel operates/functions fine with no errors on display, but when you turn the oven Bake or Broil elements on there is NO HEAT. The inner light turns on and the fan turns but there is no heat coming from the elements. | Awaiting receipt of timer |
| Moose Jaw, Saskatchewan | Kenmore | C970-657093 | na | burnt smell in control, pops breaker. request replacement part or new part prices. thank you | Awaiting receipt of timer |
| sudbury, Ontario | Kenmore | c970-657932 | N/A | Oven does not work | Awaiting receipt of timer |
| Sudbury, Ontario | Kenmore | c970-657932 | N/A | The main oven element will not work even though the broiler element does. Everything else works include the clock and the cooktop. | Awaiting receipt of timer |
| New Westminster, British Columbia | Kenmore | | N.A. | when oven door opens, the upper element begins heating up. | Awaiting receipt of timer |
| Keene, Ontario | Frigidaire | PGLEF385CS2 | F3 | F3 code, sometimes instant and sometimes oven will heat up. temp sensor has been replaced new with no change, resistance verified, wiring inspected. Also keypad is intermittently dead or not responsive. Power down will most always reset it | Awaiting receipt of timer |
| Vernon, British Columbia | Kenmore | PGLEF385CS3 | N/A | Oven does not operate, broil and burners work. Not element | Awaiting receipt of timer |
| Saskatoon, Saskatchewan | Frigidaire | PGLEF385CS3 | ERR F1 | ERR F1 and beeps constantly.
Oven door is locked | Awaiting receipt of timer |
| NIAGARA FALLS, Ontario | Frigidaire | PGLEF385CB2 | N/A | TIMER IS BLANK | Awaiting receipt of timer |
| NIAGARA FALLS, Ontario | Frigidaire | PGLEF385CB2 | N/A | BLANK | Awaiting receipt of timer |
| CHILLIWACK, British Columbia | Frigidaire | PGLEF385CS2 | F1 | ERROR CODE WHEN PUSHING OVEN CONTROLS | Awaiting receipt of timer |
| Hammonds Plains, Nova Scotia | Kenmore | C970-657084 | F1- error | pressing any button on the control pad results in the F1 - error on the screen and the beeping timer alarm. pressing the cancel button puts the screen back to the clock display and silences the beeping. | Timer inspected, no repairs necessary |
| Ste-Croix, Quebec | Kenmore | C970-657024 | N/A | Oven does not work. Everything else is working fine. | Awaiting receipt of timer |
| GRIMSHAW, Alberta | Frigidaire | PGLEF385CS2 | N/A | BAKE ELEMENT GETING NO VOLTAGE | Repaired |
| Ottawa, Ontario | Frigidaire | | N/A | Spoke to Howard
SF5501-003F
Model: 318193201 | Replaced with new in-stock timer |
| Norwood, Ontario | Frigidaire | PGLEF385CS3 | No codes, black disp | Digital display is black. Top elements working as is light inside oven. Was in use when this happened. Continuous clicking noise emitting from control about every 2 seconds. | Awaiting receipt of timer |
| Coquitlam, British Columbia | Frigidaire | PGLEF385CB2 | board has arced (bur | board has arced (burnt)
Need replacement (beyond repair) | Awaiting receipt of timer |
| cremona, Alberta | Kenmore | c9070-657093 | N/A | no oven controls | Awaiting receipt of timer |
| Gibsons, British Columbia | Kenmore | c970-445581 | none | Bake and broil elements do not work, all other functions work on EOC but no heat in oven. Temperature sensor and elements checked and are ok. | Repaired |
| Saskatoon, Saskatchewan | Frigidaire | PGLEF385CB4 | n/a | My old control board no longer fires up the oven. | Replaced with new in-stock timer |
