| Stittsville, Ontario | Frigidaire | CPES389AC1 | N/A | Bake & Broil elements do not work. | Repaired |
| Kamloops, British Columbia | Kenmore | C970445782 | No Failure code disp | Times is not working to control oven or any of its settings. The clock works but cannot set the time. | Replaced with new in-stock timer |
| Bristol, Québec | Frigidaire | CPES389AC1 | N/A | OVEN DONT WORK | Awaiting receipt of timer |
| Terrebonne, Québec | Frigidaire | CPES389AC4 | n/a | Runs are burn near the relays, no display, no controls. | Beyond Repair |
| Mont St-Hilaire, Québec | Kenmore | C970-445721 | N/A | No display and nothing work with the timer.
If the timer is scrap, please send me a replacement from your inventory | Repaired |
| Sept-Iles, Québec | Frigidaire | | N/A | one of the omron relay 12vdc is blow #g2rl-1-e-cf | Awaiting receipt of timer |
| Cambridge, Ontario | Frigidaire | CPES389CC1 | N/A | Spoke to Howard today. On a waiting list for one of these units. | Replaced with reconditioned timer |
| boisbriand, Québec | Frigidaire | | N/A | no power= oven broil or bake | Replaced with new in-stock timer |
| Dorval, Québec | Frigidaire | CGES387AS5 | F1 + no heats to ele | functions on panel seem to work but no heat to the oven heating elements. Not sure if the micro processor is shot . Supposedly had a "pop" sound & some blue smoke when this occured. Only the "bake" botton on the touch pad seems to not work well & when it does respond , get a F1 error code. Not sure if related or separate pin-pad issue? Pls. see if this can be repaired. | Awaiting receipt of timer |
| Winfield, British Columbia | Frigidaire | CGES387AB2 | N/A | Loud pop and sparks from oven.Oven inop.Timer Display not lighting up. No sound from any buttons. Stove top elements and oven interior light still work.
As per telephone conversation, not repairable. I am ordering a replacement unit realizing that you have non in stock right now. One is to be put as side for me. | Replaced with reconditioned timer |
| Calgary, Alberta | Frigidaire | CGES387AB3 | F3 | F3 error code appears after the oven has been on for a while. The temperature probe inside the oven has been replaced twice. The F3 code will appear if you open and close the oven door after the oven has reached the programmed temperature. If you cannot repair it do you have a new or reconditioned one I could purchase?
Thanks, Debbie Cole | Repaired |
| Blaine, Washington | Frigidaire | CPES389AC3 | N/A | Oven died....everything else working | Replaced with reconditioned timer |
| laval, Québec | Frigidaire | cges387ab4 | N/A | no power at oven selector switch | Awaiting receipt of timer |
| St-Leonard, Montreal, Québec | Frigidaire | CGES387AS4 | timer non responsive | We arerequesting a new timer to be sent to us.
The timer that we need need to be white touch pad with round buttons. | Replaced with reconditioned timer |
| St-Nicolas, Québec | Frigidaire | cges387ab4 | N/A | unit is dead, printed circuit board damaged, broil and main relay too. | Replaced with reconditioned timer |
| Rimouski, Québec | Frigidaire | CPES389AC3 | none | cooktop works but oven does not. | Repaired |
| Markham, Ontario | Frigidaire | CGES387AS4 | N/A | Range not working. All other functions seem to work. | Repaired |
| Rossburn, Manitoba | Frigidaire | cpes389ac4 | N/A | Oven does not work. Current control is black and does not control top elements. Will send in core and additional core for repair after I receive one from inventory. | Replaced with reconditioned timer |
| White Plains, New York | Frigidaire | DGES 388 CSI | N/A | OVEN NO HEAT AND DOOR STAYS LOCK | Repaired |
| st.albert, Alberta | Frigidaire | CPES389CC2 | BURNED AT THE FRONT | I PRESS BROIL AND SOON ALL RED LIGHTS WENT ON AND BURNING SMELL | Awaiting receipt of timer |
| Laval, Québec | Frigidaire | cges387cs1 | Digital Pad no longe | After a major spark and circuit breaker reset the range top heating functions however the digital pad can not reset the clock nor can the stove functions be activated. | Replaced with new in-stock timer |
| LeMoyne, Québec | Frigidaire | CGES387AS3 | N/A | Time blinks, keypad non-responsive | Beyond Repair |
| Port-Cartier, Québec | Frigidaire | CPES389CC2 | N/A | The oven does not work | Repaired |
| Richibucto Road, New Brunswick | Frigidaire | | F1 | Error code F1 displayed on timer along with PF. | Awaiting receipt of timer |
| Richibucto Road, New Brunswick | Frigidaire | | F1 | Error code F1 displayed on timer along with PF. | Awaiting receipt of timer |
| Laval, Québec | Frigidaire | cges387cs1 | Digital Pad no longe | After a major spark and circuit breaker reset the range top heating functions however the digital pad can not reset the clock nor can the stove functions be activated. | Awaiting receipt of timer |
| Courtenay, British Columbia | Frigidaire | Frigidare, Range, DGES388AS4 | ? Totally dark... no | Returned by Reliable Parts Servic, BCe. You examined and tagged it"Beyond Repair-Blown up..Arcing under 20 Amp line relay.. due to poor solder connection.
Understand you can send me NEW CIRCUIT boards for around $300 and I will replace boards myself. myself. You don't have replacements for this model... I was told by telephone today. | Replaced with new in-stock timer |
| Richibucto Road, New Brunswick | Frigidaire | | F1 | Circuit breaker popped and now oven gets F1 error displayed. | Awaiting receipt of timer |
| Montreal, Québec | Frigidaire | cpes389cc2 | none | oven does not work. been checked and told the part needs to be replaced. | Replaced with reconditioned timer |
| Saskatoon, Saskatchewan | Kenmore | | N/A | Timer does not work at all. There is no display at all. | Timer inspected, no repairs necessary |
| ST-RÉDEMPTEUR, Québec | Frigidaire | DGES 388 CSI | N/A | OVEN NO HEAT AND DOOR STAYS LOCK | Repaired |
| trois-rivieres, Québec | Frigidaire | cpes389cc2 | N/A | | Replaced with new in-stock timer |
| Cowansville, Québec | Frigidaire | cplef398ccb | F9 | Went to use the self clean option. After approx. 45 seconds error code F9 begin to flash and the door lock motor runs continuously. I verified both lock motor switches with an Ohmmeter and they are OK. Checked continuity or wires between switches and EOC and they are OK. Unplugged unit for several minutes with no change. In a phone conversation with Howard I was informed of a recall on the surface control unit. I called frigidaire and they are sending a new unit to me.
I'M HAVING THE CONTROL SHIPPED VIA PUROLATOR FROM THE LOCAL NAPA STORE DO NOT USE AS RETURN ADDRESS | Repaired |
| Hamilton, Ontario | Frigidaire | CPES389CC1 | no code | Timer seems to be working but the oven is not responding. On Christmas Day when I tried to bake the timer popped and a small amount of smoke came out. Main breaker to the house tripped along with the breaker to the oven. | Replaced with new in-stock timer |
| Ste. Anne de Bellevue, Québec | Frigidaire | CPES389CC1 | N/A | | Replaced with new in-stock timer |
| North York, Ontario | Electrolux | CGES387CS1 | F1 | | Awaiting receipt of timer |
| Bridgenorth, Ontario | Frigidaire | CGES387AS3 | none | Bake and Broil do not work.
All other functions work (convection fan, stove top, oven light).
When either bake or broil are pressed (or convection bake), an amount approaching 0V is going to the selected element(s) as determined using a multimeter. | Repaired |
| Stittsville, Ontario | Frigidaire | CGES87CS | F1 | Keeps going to f1 and range will not work. Got arepa cement unit same issue after 1 .5 years. That is the second one I sent | Repaired |
| Stittsville, Ontario | Frigidaire | CGES387CS | f1 | f1 code keeps coming up | Repaired |
| Stittsville, Ontario | Frigidaire | CGES87CS | F1 | Keeps going to f1 and range will not work. Got arepa cement unit same issue after 1 .5 years. That is the second one I sent | Repaired |
| Stittsville, Ontario | Frigidaire | CGES387CS | f1 | f1 code keeps coming up | Repaired |
| Brockviile.Ont, Ontario | Frigidaire | CPES389AC4 | Smoked | Need to buy new one with Black over lay | Replaced with new in-stock timer |
| Montreal, Québec | Frigidaire | Cges387cs1 | Pf | Heard a big bang, oven not working anymore, house oven breaker tripped, no more control on oven, missing digits on timer | Replaced with new in-stock timer |
| mascouche, Québec | Frigidaire | | N/A | not sending for repair | Replaced with new in-stock timer |
| Abbotsford, British Columbia | Frigidaire | cpes389cc2 | N/A | Over goes on for a bit and then I get an error code. I think it is F2 or F3. | Replaced with new in-stock timer |
| Port Alberni, British Columbia | Kenmore | C970-445781 | N/A | New $255 board | Replaced with new in-stock timer |
| Oshawa, Ontario | Frigidaire | dges387as1 | f1 | Oven stopped working.Checked elements,then tried again.Small bang and then nothing,Had to remove control as it would not stop beeping | Awaiting receipt of timer |
| ripon, Québec | Frigidaire | cpes389cc | N/A | le four ne fonctionne plus | Replaced with new in-stock timer |
| Calgary, Alberta | Kenmore | c970-445721 | N/A | Timer does not work | Replaced with new in-stock timer |
| Mont-st- Hilaire, Québec | Frigidaire | Cpes389cc2 | N/A | Somme cames out from the panel and it's stop working. | Replaced with new in-stock timer |
| Calgary, Alberta | Frigidaire | cges387cs1 | not sure anymore | I was told that either oven or stove top did not work..... don't recall. | Repaired |
| Mt Pearl, Newfoundland and Labrador | Frigidaire | Spitfire | N / A | Please provide the rfunctionalluy identical timer I talked to Howard about
Thanks | Replaced with new in-stock timer |
| salmon arm, British Columbia | Electrolux | | N/A | no bake.blown up at common relay | Replaced with reconditioned timer |
| Toronto, Ontario | Frigidaire | | none | oven bake & broil elements not heating. All other functions work fine. | Replaced with new in-stock timer |
| dorval, Québec | Frigidaire | | not functional | Relays and board burnt ....codes stopped not repairable | Replaced with new in-stock timer |
| Temiscouata-sur-le-lac, Québec | Frigidaire | | N/A | Not working. | Awaiting receipt of timer |
| Cambridge, Ontario | Frigidaire | cpes389ac1 | none | Everything works fine expect the oven and broil element. The feature is enabled on the module and the fan turns on, but no heat comes from the oven or broil element. everything has been tested to be working. The module/timer is not turning on the elements. From my understanding this is common with these stoves and the timer can be repaired. | Repaired |
| Barrie, Ontario | Frigidaire | CGES387CS1 | D-E-A-D | OCB is completely dead. I have 220 VAC between P7 L2 IN and P1 L1. I have 110VAC between L2 IN and pin 5 on the multi-pin connector. (Oven temperature probe is toasted, has an open circut and will be replaced.) | Beyond Repair |
| st hubert, Québec | Frigidaire | | N/A | shorted, burned | Awaiting receipt of timer |
| Lasalle, Québec | Frigidaire | cpes389ac3 | none | I have repaired the burned relay and melted PCB trace. Oven is working.
But keypad numbers 1-3 and a few other keys don't register. They only dim the display a bit. I don't think it can be repaired unless you have access to the micro-controller spare part. | Awaiting receipt of timer |
| Candiac, Québec | Frigidaire | cges387cs1 | F1 | F1 error code. Oven intermittently works. Sometimes randomly beeps when not in use. Display sometimes freezes. | Awaiting receipt of timer |
| Boisbriand, Québec | Frigidaire | CGES387SA3 | N/A | no oven, broil or convection heath | Awaiting receipt of timer |
| North Bay, Ontario | Kenmore | C970-445725 | N/A | The timer made two 'popping' noises one night and now the display is blank. The oven doesn't work but the range elements still do. | Beyond Repair |
| Orillia, Ontario | Kenmore | C970=445724 | none | existing board failed
see photo attached to other e-mail message for verification of part # | Replaced with new in-stock timer |
| St-Charles-sur-Richelieu, Québec | Frigidaire | gallery | N/A | oven and clock do not work anymore | Awaiting receipt of timer |
| Tillsonburg, Ontario | Frigidaire | CGES387AB3 | N/A | It burnt up when the broiler was turned on. | Awaiting receipt of timer |
| toronto, Ontario | Frigidaire | CPES389AC1 | N/A | Oven elements will not heat up | Awaiting receipt of timer |
| Spruce grove, Alberta | Frigidaire | Cpes389ac1 | None | Initially turned convection on and went upstairs, heard loud pop/bang came down to find no power to oven and fuse blown in breaker box. Reset fuse and power on oven back. Put convection setting back on and shortly after same noise heard with loss of power and saw very small amount of smoke come from behind panel. Breaker reset again with display flashing PF but all buttons unresponsive. Next day pulled plug from wall and replaced, some buttons worked, able to set oven to 400 and display showed element heating but no temp change in oven, buttons intermittently working when pressed but not activating any elements. | Awaiting receipt of timer |
| Morin-Heights, Québec | Frigidaire | | N/A | | Replaced with reconditioned timer |
| Jordan Station, Ontario | Frigidaire | cges387ab4 | N/A | the burners work but not the oven. | Repaired |
| Boisbriand, Québec | Frigidaire | CGES387SA3 | NIL | NO OVEN,BROIL OR CONVECTION HEAT | Beyond Repair |
| Calgary, Alberta | Frigidaire | CGES387AS2 | N/A | Appears to be a control failure. The power source is not an issue, the stove top works, the oven does not. The controller does not power up. | Beyond Repair |
| Surrey, British Columbia | Frigidaire | CGES387AS3 | None | The oven does not work. All wiring has been checked and elements. Nothing coming out of timer when oven turner on. the display lights up normal. | Awaiting receipt of timer |
| Laval, Quebec | Electrolux | C970-4457 | F3 | Initially, the problem was intermittent, but now it's pretty consistent. | Repaired |
| Sherwood Park, Alberta | Frigidaire | CGES387AB1 | oven doesn't work | Control panel works but relay is burned and elements won't light up. | Awaiting receipt of timer |
| L'Ange Gardien, Quebec | Frigidaire | CGES387AB1 | No code | After a short period of time that the convection over was turned on, heard a pop, saw a bit of smoke. Breaker was put back on, clock, top burners, able to turn on some of the oven buttons on, however, no heat and the convection button is not working. No code appeared except PF as the breaker turned off. | Awaiting receipt of timer |
| L'Ange Gardien, Quebec | Frigidaire | CGES387AB1 | N/A | The top elements work but the oven does not work
Would it be best to have piece repaired or simply replace What is the price difference
Not sure what you mean by face colour but the stove is black in color
I did not see a failure code | Repaired |
| London, Ontario | Frigidaire | CPES389AC1 | N/A | Previous timer made a popping noise and then smoke was visible. | Awaiting receipt of timer |
| Montréal, Quebec | Frigidaire | CPES389CC1 | Nothing display on t | Noise like a clock and nothing display on the screen . | Beyond Repair |
| Toronto, Ontario | Kenmore | C970-445721 | F1 | F1 code and beeping
Can't set time | Awaiting receipt of timer |
| St-Jerome, Quebec | Frigidaire | CPES389CC2 | N/A | Internal electronic burned | Awaiting receipt of timer |
| Saturna Island, British Columbia | Frigidaire | CPES389CC1 | N/A | Three buttons on the control pad timer do not work.
Buttons in question are the: clear
start
number "0"
These buttons control the oven | Repaired |
| Melville, Saskatchewan | Kenmore | C970-445721 | N/A | Buttons on convection part do not beep, or recognized touch. Roast says it works but doesn't heat to anything, does not say preheat or anything. Recently the clock wouldn't work not you can get it to set if you push buttons enough. Therefore believe it's the EOC | Awaiting receipt of timer |
| LACHINE, Quebec | Frigidaire | CPES389AC2 | N/A | NO HEATING ON BAKE AND BROIL HEATER (HEATERS CHECK OK). DISPLAY SHOWS OK.
(NOTE: For customer warranty, please include a paper with the repair done when returning the part ) | Repaired |
| Maple Ridge, British Columbia | Frigidaire | CGES387CS1 | None | Neither oven elements work. All else appears fine | Repaired |
| Lethbridge, Alberta | Kenmore | C970-445785 | No Code | Once timer is plugged back in, door lock engages and continues to turn. Also, broiler element comes on and stays on without being prompted. | Beyond Repair |
| MONTREAL, Quebec | Frigidaire | CPES389AC3 | PF | Only the stove top works. A fire erupted behind the board which activates all the oven functions. When trying to turn on the oven, the electrical board sparks. The code which appears on the display indicates PF (Power Failure). The oven and all related functions have stopped working. | Replaced with new in-stock timer |
| SAINT-BONIFACE, Quebec | Frigidaire | cpes389ac3 | pf | oven works for 5 minutes than reset (code PF) | Repaired |
| Gatineau, Quebec | Frigidaire | sf5501 003A | error f1 | oven control need to be replaced | Repaired |
| Gatineau, Quebec | Frigidaire | | N/A | doesn't work | Repaired |
| saint-hubert, Quebec | Frigidaire | cpes389ac3 | N/A | my control panel has burned where one relay is installed ... The keyboard wiring strap is now burn... For this reason. It is not repairable to my knowledge. | Awaiting receipt of timer |
| Acton Vale, Québec | Frigidaire | Gallery #CGES387AS4 | N/A | Wife saw smoke coming from control then oven was not functionnal. Please check all functions. If needed I can be reached at 450-xxx-xxxx or e-mal j...@cooptel.qc.ca(ask for Jacques unless you speak french) | Beyond Repair |
| Charlottetown, Prince Edward Island | Frigidaire | CPES389CC2 | PF | The failure Code "PF" often, but not every time, appears after the oven has been heated for awhile. | Awaiting receipt of timer |
| notre dame de ile perrot, Quebec | Frigidaire | CGES387CS1 | BURNT | Hello,
It's your friend from Israel. As per our conversation on Monday, I was advised that I need to buy this part #318183402, since my old unit has burned down beyond repair.
Thank you for your help.
And stay safe out there in this difficult time.
Regards,
Slava Chashkin. | Replaced with new in-stock timer |
| mirabel, Quebec | Frigidaire | Professionnel serie | pf | pf error sometime right away but can hold for a few minute | Awaiting receipt of timer |
| Markham, Ontario | Frigidaire | CPES389CC2 | N/A | Was using the oven for about 3 hours. Heard a pop and breaker tripped. I reset the breaker and it showed the code F1. I unplugged it after. Plugged it back after a day and it shows no code. But, some buttons on the right bottom side don't work such as "Start", "0", "9", "Clear". This effective rendered the oven inoperable. | Repaired |
| Rawdon, Quebec | Frigidaire | cges387cs1 | none | electronic oven control shows as it is working properly when you set at any function (bake, broil, convection), but the elements do not heat up. there is 220v going in, heat elements, temp. probe, cooling fan, convection fan, and the 2 small relay under the cooktop seem to be ok. | Repaired |
| MONTREAL, Quebec | Frigidaire | CPES389AC3 | PF | Frigidaire Gallery: backless oven range stainless
After a fire erupted within the board, we can no longer operate the oven nor any of the related functions which were accessible through the timer.
We can only operate the stove top as it uses knobs.
Addition Informal which may be helpful:
SPITFIRE Controls
SF5501-003A
Model No: 318183900
ES-400 Elec. DLB
120 VAC 60 Hz
0215 MEXICO | Awaiting receipt of timer |
| Manhattan, Kansas | Frigidaire | CGES387AS2 | PF | The burners all work fine, but ever time I try to use the oven it shuts off after about 5 minutes with the PF (Power Failure) code showing. | Repaired |
| Coaldale Ab, Alberta | Frigidaire | Cges387ab3 | No code | Oven and broiler won't start. Convection fan comes on and all numbers and action appear correct but no power to elements. | Awaiting receipt of timer |
| Boischatel, Quebec | Frigidaire | DGES388AS1 (SER. NF20102294) | N/A | The oven doesn’t heat (nether bake nor broil element works) after big noice (bang) | Repaired |
| Cobourg, Ontario | Frigidaire | | N/A | no power to oven elements | Awaiting receipt of timer |
| Montreal, Quebec | Electrolux | FRIGIDAIRE | BURN | SPARKS AND BURN | Repaired |
| Saint-Hippolyte, Quebec | Frigidaire | CGES387AS5 | NONE | Element bake and broil dont work. I check the pc board and there is a burn on the pcboard in back of the 3 relay for the element. i think trace on board look good but realy i dont know. | Awaiting receipt of timer |
| Sherbrooke, Quebec | Frigidaire | CPES389CC2 | No code | Elements bake and broil not heating
Convection fan turning
All Stovetop elements heating | Awaiting receipt of timer |
