318019820 Frigidaire/Kenmore Stove (Oven, Range) Timer

Failure codes, problems, and resolutions for Frigidaire/Kenmore timer model # 318019820

Frigidaire ERCs and Frigidaire stove clocks and timersKenmore ERCs and Kenmore stove clocks and timers Manufacturer :  Frigidaire/Kenmore
Part Number :  318019820
Appliance Type :  Stove (Oven, Range)
Color :  White
Description :  Electronic Controller

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Recent Service Requests for Frigidaire/Kenmore Part Number 318019820

CityManufacturerModel NumberFailure CodeProblem DescriptionResolution
prince albert, SaskatchewanKenmorec970-687321f1oven get up to desired temp then f1 appears and stove gets locked outTimer inspected, no repairs necessary
Sept-Iles, QuébecFrigidairePGLEF387CS2N/ASome buttons does not workingAwaiting receipt of timer
Berwick, Nova ScotiaKenmoreC970-692621F1Timer displays F1 Code, when the Cancel button is pushed it will beep and display the time for several minutes, beep again and display the F1 Code. No other buttons function. The temperature probe in the oven tests good. Oven light works when the oven door is opened. Tried a power down for several hours and then reconnected it was a no go.Repaired
BIBLE HILL, Nova ScotiaKenmorec970 692621f1oven won't heat up.Replaced with reconditioned timer
Lower Sackville, Nova ScotiaKenmorec970-692081f1I would like to purchase timer from your supply and send back my old timer.Replaced with reconditioned timer
Maple Ridge, British ColumbiaFrigidairePGLEF387AB1f1none of the buttons work except the preheat setting for the ovenTimer inspected, no repairs necessary
Lindsay, OntarioFrigidaireFrigidairenot sureNot SureReplaced with reconditioned timer
Maple Ridge, British ColumbiaFrigidairePGLEF387AB1F1F1 code most of the functions don't workTimer inspected, no repairs necessary
Calgary, AlbertaKenmoreC970-692621NoneOven does not bake properly. Items are not cooked through and take up to twice as long as normal to cook and then still not baked through.Replaced with reconditioned timer
Geraldton, OntarioFrigidairepglef387cf-1f1 fault code, oven failure, beepingReplaced with reconditioned timer
Oshawa, OntarioKenmoreC970-692082N/AWas informed by repairman that II needed a Clock Timer.Replaced with reconditioned timer
fort mcmurray, AlbertaFrigidaireN/Aoriginal clock is deadReplaced with reconditioned timer
Montreal, QuébecFrigidaireFrigidaire Gallerydead LCDLCD is dead. No oven functions work.Replaced with reconditioned timer
St-Joseph-du-Lac, QuébecFrigidairepglef387as4F1The problem may be near the place where we connect the touchpadAwaiting receipt of timer
Toronto, OntarioKenmoreC970-692681F1Touch panel for oven does not work.Awaiting receipt of timer
sept-iles, QuébecKenmorec970-687321noneoven control working but oven not heating. repairman tested everything and said it's a bad timer. installed a rebuilt timer, had a f1 code.Repaired
Toronto, OntarioKenmoreC970-692681F1After power failure the range displayed and F1 codeAwaiting receipt of timer
Ottawa, OntarioFrigidairePGLEF387AB1F1Code F1 is displayed. None of the buttons can be pressed, and therefore the oven and electronic clock are unusable.Replaced with reconditioned timer
fort mcmurray, AlbertaFrigidaireN/Acustomer current erc has a F1 after power outage tried resetting power no changeRepaired
Winkler, MB, ManitobaFrigidaireGallery Seriespf1Cannot control the bake. pf1 failure code.Replaced with reconditioned timer
St. John's, Newfoundland and LabradorFrigidairePGLEF387CS1No failure code is dBake and broil elements suddenly stopped working. When bake or broil button is pressed, a double "click-click" is heard and the display shows a constant 70 degree reading. After several minutes, the broiler will get barely warm to the touch, but the bake element remains cool. The bake element does feel a little rough in one spot, but multimeter readings show both elements are okay.

All stove top elements, convection fan, electrical outlets and clock functions work.

Note: Please use cheapest FedEx Ground for return shipping.
Awaiting receipt of timer
CHATEAUGUAY, QuébecElectroluxpglef387cs2f1Repaired
North Bay, OntarioKenmoreC970-692622N/AOven not functional. Stovetop functions OK. Has been seen by a local repair firm.Replaced with reconditioned timer
BIBLE HILL, Nova ScotiaKenmoreC970 692621N/Awarranty, this timer was purchased from you in February of 2011.Replaced with reconditioned timer
BIBLE HILL, Nova ScotiaKenmorec970 692621N/Aoven not heating.Replaced with reconditioned timer
Chateauguay, QuébecElectroluxPGLEF387CS2F1Repaired
Lively, OntarioKenmoreC970-None listedBake element, Broiler element, Convection baking setting not working.
Rest of stove features are working.
No error code noted on display.
**Kenmore Elite Convection Oven**
Replaced with reconditioned timer
CHATEAUGUAY, QuébecElectroluxpglef387cs2f1Repaired
BIBLE HILL, Nova ScotiaKenmoreC970 692621N/Ashowing all 8 on display, spoke with Howard about this, it was installed February 3 2011, this is warranty.Replaced with reconditioned timer
Mossbank, SaskatchewanFrigidairePGLEF387AS1F1It is showing F1 on the screen. The range is working, but not the oven. I cannot press any buttons on the screen.Replaced with reconditioned timer
North Bay, OntarioKenmoreC970-692622N/AOven not consistently functional. Installed a reconditioned timer in June 2011, from ApplianceTimers.com (Inv. #102691). Worked for a couple of weeks but then became inconsistent. Have not been able to use the oven, consistently, since July.
Would like to try another to see if issue resolves. Will return existing timer once replacement has been installed.
Replaced with reconditioned timer
Cavan, OntarioFrigidairePglef387cs3N/AHeating elements won't heat up.Replaced with reconditioned timer
Mississauga, OntarioFrigidairePglef387301N/aBrokenBeyond Repair
Sundridge, OntarioKenmoreC970692621F1Code F1 displays. The range is working, but not the oven. I cannot press any buttons on the screen.Awaiting receipt of timer
Cavan, OntarioFrigidairePglef387cs3N/AHeating elements won't heat up.Replaced with reconditioned timer
Saanicton, British ColumbiaKenmorec970-698033errI get a err code when try to set oven above 290 deg f. Haapy to repair or purchase reconditionedAwaiting receipt of timer
Mississauga, OntarioFrigidairePGLEF387301none.The timer starts beeping erratically then shut off the oven. Even if the oven is not on, it beeps.Beyond Repair
salmon arm, British ColumbiaFrigidaireN/Acuts out after few minutesAwaiting receipt of timer
Oakbank, ManitobaKenmoreC970-692642nonebake and broil elements do not work. Cooktop and warmer and other features work ok. The is no failure or error code displayed.Repaired
Brampton, OntarioKenmoreC970 687032N/AOven does not workAwaiting receipt of timer
St. John's, Newfoundland and LabradorFrigidairePGLEF387CS1NoneWhile cooking, the bake element suddenly stopped working. The oven preheated but the bake element never cut in again to keep the temperature constant. The broil element is also not working. When the bake or broil button is pressed, a double "click-click" is heard and the display shows a constant 70 degree reading. Both bake and broil elements remain cool. After unplugging the range overnight, the oven did preheat once again, but again did not hold the temperature. Since then, after repeated testing, the bake element has not come on at all.

The bake element does feel a little rough in one spot, but multimeter readings show both bake (16.8 ohms) and broil elements (20.8 ohms) are okay. Multmeter testing of the temperature sensor (1075 ohms) also indicate that it is okay. All stove top elements, electrical outlets and clock functions work, but the convection fan hasn't cut in. On the control board, there is no continuity between the Bake and L1 terminals, and no continuity between the DLB and L2 terminals.

[Note: I had what appears to be this same problem back in 2011. At that time, inspection of the board showed that the solder points for two of the double line relay contacts had broken down (pins no longer making contact), so I re-soldered those, but the bake and broil elements still didn't work. After 10 days of preheat testing, the oven suddenly started to work normally again, and has continued to work normally until last week.]
Amherstburg, OntarioFrigidairepglef387csN/ANo oven heat on any setting, bake, convection, broil, etc.Replaced with reconditioned timer
Toronto, OntarioKenmoreC970-689231F1F1 errorTimer inspected, no repairs necessary
Port Hardy, British ColumbiaFrigidairepglef387ab4N/ABottom element does not work, stove beeps and the Loc is on.Awaiting receipt of timer
Terrebonne, QuébecSearsC970-692621N/Aoven not operatingRepaired
Ottawa, OntarioFrigidairePGLEF387AS2noneThe oven element and the broiler element do not heat up. Everything else seems to work ok -- including the convection fan, the oven light, and the stove top burners -- the display appears to work when you attempt to set the temperature and click start, but the oven does not get hot. No error codes are displayed.Repaired
Edmonton, AlbertaFrigidairePGLEF388CS1LOCKOven does not work at all. Indicator permanently shows LOCK.Repaired
Kingston, Nova ScotiaKenmoreC970-692621F1F1 code, oven and clock/timer no longer work. Started right after a power failure and power flickered several times.Beyond Repair
London, OntarioKenmorec970-692621N/Abeeps - oven light on - change from military time to 12 hr.Awaiting receipt of timer
London, OntarioKenmoreC970-692621N/Abeeps - oven light on - change from 12hr.to military timeAwaiting receipt of timer
Varennes, QuébecFrigidairePGLEF387AS2N/ASome nights, the timer start to beep randomly just like someone was pressing on the timer's buttons.

For faster recovery, I am interested to "exchange" my timer with an already repaired one. Please inform me if you have this timer in stock, or not.
Awaiting receipt of timer
Mississauga, OntarioFrigidairePGLEF387AS4none visibleNone of the oven elements; convection, broil or bake turn on. Only the convection fan operates. There are no codes appearing on the LED display. All the elements are good and all wiring continuity from the elements to the ECR board were verified as OK. 240V was measured going to the board. Only the board relay for the fan seems to click on. The convection element was replaced as it burnt out and actually popped, leaving many small fragments at the bottom of the oven. The small explosion may have created an electrical spark the fed back through the convection element wires to the ECR board, damaging it. I think that the controller relay board is defective. The heating coil elements at the top of the range do work.Repaired
Niagara Falls, OntarioKenmoreC970-692651F1part is no goodAwaiting receipt of timer
Bathurst, New BrunswickKenmoreC970-692621N/AOVEN DOES NOT HEAT, BAKE AND BROILRepaired
Kitchener, OntarioFrigidairePGLEF387AS2F1When Range is plugged in the time shows for a minute and then there is a beep and F1 is displayed. None of the buttons seem to work on the Glass Panel.Beyond Repair
Whitby, OntarioKenmoreC970-698043F1clock, timer and oven not working. burners are working.Beyond Repair
Burnaby, British ColumbiaFrigidairePGLEF387AOVEN DOESNT HEATThe OVEN of the STOVE doesn't heat!
Technician checked all other elements in the open and all works. Timer generally has functionality but PROBABLY relay broken.
Suspicious part is NAIS AJW7511 (16a260Vac)
Yellowknife, Northwest TerritoriesFrigidairePGLEF388CS1n/aBoth baking and broiler elements stopped working. Range burners still work.Repaired
Ottawa, OntarioFrigidaireC970-692621NoneBeeps for no reason. Has to be locked otherwise oven turns on erratically.Awaiting receipt of timer
Saskatoon, SaskatchewanKenmoreC970-698081noneWhen we turn oven to bake, temp stops at around 175 - 195 degrees on the display and does not proceed any further. It hardly warms up at all.Repaired
Kamloops, British ColumbiaFrigidairePELEF388CSIN/AOven doesn’t work. Clock doesn’t workRepaired
Victoria, British ColumbiaKenmoreC970 689231N/AThe stove will try and turn itself on when we are not using it. Have been turning the power off when the stove is not in use.Timer inspected, no repairs necessary
Edmonton, AlbertaFrigidaireKenmore C970-692621, Frig: PGLEF387CS4, PLES389Dxxnot indicated, likelThe oven broiler and bake elements don't function.Repaired
Beaumont, AlbertaKenmoreC970-692681F1Oven doesn’t work properlyAwaiting receipt of timer
Cardigan, PEI, Canada, Prince Edward IslandKenmoreC970-698081F1/F2The range has an F1 code and occasionally a F2. The range beeps intermittently and the oven does not function, Bake or Broil. If this board is not repairable are there reconditioned ones? If so that would work great.Timer inspected, no repairs necessary
Leduc, AlbertaKenmoreC970-687331NoneTimer functions all work but the elements do not heat up. Temperature stays at 73. All burners workAwaiting receipt of timer
OSHAWA, OntarioKenmoreKenmore C970 OvenF1Main oven will not work, but the Stove tops work just fine.Awaiting receipt of timer
Hanover, OntarioFrigidairePGLEF387AQ1F1Oven function/display was random beeping for a few years. I cleaned inside panel glass, and now only F1 displays.Awaiting receipt of timer
middle sackville, Nova ScotiaFrigidairec970-692081N/Aclock display changes by itself and starts beeping and loc displayed on the screen. I have replaced touch pad control assembly couple of years ago. can you give me a cost for a rebuilt timer and if I send my timer for repair cost thank youAwaiting receipt of timer
Saskatoon, SaskatchewanKenmoreC970-698082N/A- F1 code came in after power outage
- re cycling power didn't fix
- oven light doesn't shut off, suspect relay
- can't set clock, tested keypad by unplugging and re-powering, code came back in.
- oven sensor tested 1085 ohms at room temp
Beyond Repair
Bathurst, New BrunswickFrigidaireC970692621NILTimer starts beeping by its selfAwaiting receipt of timer
Pointe Claire, QuebecFrigidairePGLEF387CS2NoneTimer screen indicates oven on and shows 70F . Element never gets red. Temperature never goes up.Repaired
Toronto, OntarioKenmorec970-689242N/Aoven will not heat. clock and elements working fine.Repaired
Montreal, QuebecFrigidairePGLEF387CS1none appearedThe oven and the broiler do not heat up, so it is impossible to use these. Paquette who services Frigidaire came and said it was the timer but could not replace it as they said this part is no longer available.Repaired
East St. Paul., ManitobaFrigidairePGLEF387AQ4LockOven does not work. Indicator permanently shows "Lock"Repaired
East St. Paul., ManitobaFrigidairePGLEF387AQ4LockOven does not work. Permanently shows "Lock"Repaired
ST Cyrille de Wendover, QuebecKenmoreC970-698083F1ELECTRIC SHORTAwaiting receipt of timer
Cowichan Bay, British ColumbiaFrigidairePGLEF387AS4NAJune 18, 2020
As per our discussions about the electronic 318019820 oven control board.
1. Convection Bake
2. Bake
3. Convection Roast
4. Broil
– Oven starts when cold, and comes up to temperature normally
-Intermittently the oven temperature control stops cycling and the temperature drops, despite the read out saying it is at 350 or whatever it was set at.
When in this (Bozo mode) condition it will not restart any Mode 1,2,3,4, and the temperature continues to fall.
When testing in this (bozo) mode. The buttons seem to work properly clear select temperature start, it registers the existing temperature but no element gets turned on.
If persistent enough it will eventually start and continues to work properly for a few hours or days.
-Curious thing 2 times when testing in this (Bozo Mode) the Bake element did come on when I pressed the Pre heat button. I don’t know if that was coincidental or not.
I didn’t try clean as my digital temperature gauge was in the oven.
Thank you
Richard Cargill
250 748 1240

1106 Fairbanks Rd
Cowichan Bay
B.C. V0R 1N2
North Bay, OntarioFrigidaireC970692651N/ABoth elements in Oven do not turn on. The display on mother board timer shows that they are working but they dont.Repaired
Geraldton, OntarioFrigidairepglef387cs2N/AAfter installing a new bake element the mount screws were not secured properly and shorted out.
It may have done damage to the control board.
The baking, convection and boiler element stopped working.
Mississauga, OntarioKenmoreC970698083Noneoven is not heatingAwaiting receipt of timer
Pembroke, OntarioKenmoreC970-441835 ser# NF10318326F10oven over heats, beeping and F10 code shows then all buttons including stop button stops working. Stove must be unplugged.Repaired
Maple Ridge, British ColumbiaFrigidairePGLEF387AS1F1F1 error code showed up, unplugged appliance and then reconnected it. F1 code gone, however, display now shows the time and loc (like the oven is locked for cleaning which it is not). The keypad, timer, start, clear, clock buttons all work. none of the oven control buttons workAwaiting receipt of timer
Vanier, OntarioFrigidairePGLEF387AS4noneCPU, display, keyboard, clock, temperature readout all okay.
Oven does not come on.
Almost certianly a relay problem, the corner of K5 looks a bit burnt.
New Hamburg, OntarioFrigidairePGLEF388CS3N/AOven will not heat
Broiler will not turn on
St. John's, Newfoundland and LabradorFrigidairePGLEF387CS1F1ORIGINAL PROBLEM:
In early September, my Frigidaire Gallery Range, Model PGLEF387CS1, began beeping on its own for no apparent reason. It was an ongoing and intermittent problem.
The range would sit quietly for hours, then it would beep on and off for the remainder of the day. I tried unplugging it overnight, but the pattern repeated itself the next day. Sometimes when the beeping occurred one of the display lights flashed on as well; usually it was the "TIME" light (not "TIMER"), sometimes "START STOP TIME", "ERR", "LOC", or "BROIL HI". Although displayed, the door never locked, and the broiler didn't come on, During the beeping/flashing the keypad buttons worked intermittently. At times, I could manage to preheat the oven using BAKE or CONVECTION BAKE and the temperature climbed, but if the beeping started again, the oven shut off. Usually, the bake element only stayed on for 2-45 seconds until the beeps and "TIME" flashing started again and the oven shut off. If the beeping stopped long enough, the oven timer could be set and kept counting down even when the beeping and display acted up.

You repaired my Control Panel approximately 10 years ago, so I thought you might be able to help again. I called your phone line and spoke with a technician who said the erratic behavior sounded like a short in the keypad and he suggested I try to find another used keypad, as they were no longer being made. I managed to find a replacement on eBay, which was supposedly tested and working. It's the flat glass panel with the membrane keypad mounted on the back (original part number 318032140 (white) and used replacement part number 318032120 (gray) ).

When I substituted the "new" used keypad, it too acted erratically, allowing some keys to sometimes work, allowing several hours of bake time, and then settled on an F1 error message, with no other keys responding until the range was unplugged. Since getting the F1 message, the pattern is always the same when the range is plugged in -- a seemingly random time is illuminated along with the orange function lights; usually the keypad does not work (although you may be able to preheat or bake for 1 or 2 seconds); and then the oven will beep 3-4 times and the F1 message is illuminated again until the range is unplugged.
If I plug the "old" or original keypad panel back in, it now behaves just like the "new" one -- a brief flash of the display lights, the keys don't work, and there are a few beeps followed by F1.
Based on what I've read on the internet, an F1 message may indicate a problem with the Control or TImer Panel. When two different keypads are giving the same results (??), do you think requesting an examination of the Control Board is justified in this case or am I just throwing my money away? Are there any tests I can perform to narrow things down?
If you have any questions, or want me to call, send me an e-mail and I'll respond. Thank you.


[HS]: If the touchpad is good then the small board which is diagonal to the main board is defective. It is also quite possible that both touchpads are bad

[DG]: Thank you for getting back to me. Are you able to test and repair the small board? If so, what parts would I have to send?

[HS]: You can send it in with the small board still attached


Howard Simons

******** If you are able to perform any repairs, please use the least expensive shipping option when returning the Timer.
Lansdowne, OntarioKenmoreN/Athe display beeps and display comes on. on occasion oven can even come on its ownAwaiting receipt of timer