| RIO VISTA, California | FEB27S5ASA | none | no display | Awaiting receipt of timer | 
| OTTAWA, Ontario | C970-417758 | N/A | Bake element not working (not getting power) | Repaired | 
| Chattanooga, TN. USA, Tennessee | FEB556CEBG | N/A | No display | Awaiting receipt of timer | 
| South Esk, New Brunswick | C970-415757 | No code | Bottom element not heating, replaced bottom element and it still does not heat up …top element is working when on bake or broil | Repaired | 
| Sault Ste. Marie, Ontario | C970-4177 | F3 | Overheat top element, no Heat bottom element. F3 displays and oven shuts off. | Repaired | 
| Airdrie, Alberta | CPCS389EC5 | None | Broiler does not turn on
Temp probe & element fine
All wiring fine & terminal board. | Repaired | 
| Fredericton, New Brunswick | C970-417728 | N/A | no power to bake and broil elements | Repaired | 
| Fredericton, New Brunswick | C970-417728 | N/A | 120 volts missing from controller to one side of the broil and bake elements | Repaired | 
| Charlottetown, Prince Edward Island | C970-415751 | F1 | I’m getting continual F1 and F3 faults, so it’s either the board or sensor - but I’m inclined to think it is the board. Would like either a new or refurbished part | Repaired | 
| Hillsburgh, Ontario | C970-417727 | Not heating | Oven not heating. | Awaiting receipt of timer | 
| Houston, Missouri | FEB374CHBB | F1 | error code f1 continues after reset | Timer inspected, no repairs necessary | 
| Richmond, British Columbia | C970.625431 | N/A | Dim/partial display. Model # is based on found receipt I had. Not 100% sure about timer part number. Internet research concluded that was the part number. | Awaiting receipt of timer | 
| chelmsford, Ontario | C970-415756 | F1 | BOTTOM ELEMENT NOT WORKING WE CHECK ELEMENT IT IS GOOD. | Repaired | 
| Windsor, Ontario | C970-417758 | N/A | Oven does not get hot.  First the broiler stopped working and then the bake function stopped working several months later.  I had an appliance repair technician troubleshoot it and they believe the problem is with the timer/control. | Repaired | 
| Phoenix, Arizona | FEB27S5ABB | N/A | Face won't turn on | Beyond Repair | 
| Saint John, New Brunswick | C970-417752 | Dim Display | Dim Display. Please repair. | Repaired | 
| richmond hill, Ontario |  | N/A | no heat on elements | Awaiting receipt of timer | 
| Fredericton, New Brunswick | 41775 | None | Heard pop. Display LCD fully lit. No error code displayed. No buttons working. 
Notes: Board previously had bake relay replaced years ago. Broiler has not been working, assume bad relay there, too. | Awaiting receipt of timer | 
| Goulds, Newfoundland and Labrador |  | F-3 | Comes up to temperature and then after a few minutes at temperature, F-3 error comes up and beeping starts. | Repaired | 
| Columbus, Indiana | FEB556CEBH | N/A | Oven will not turn off.  Have to shut off breaker to get it to turn off. | Awaiting receipt of timer |