| Kanata, Ontario | | N/A | The Bake element gets 120 Vac<br />
Broil element get 0 Vac<br />
no heat and parts have full continuity. | Repaired |
| Anjou, Quebec | 970-687421 | None that I can find | Oven won't heat past 100F, convection and self clean will not work. Had a technician come in and confirm it was the control board that needed repair. | Awaiting receipt of timer |
| St. John's, Newfoundland and Labrador | 970-687420 | N/A | Unit burnt on the back of board. | Repaired |
| Williams Lake, British Columbia | | N/A | Burnt board | Awaiting receipt of timer |
| campbell river, British Columbia | 970-687221 | N/A | Oven not reaching temperature. Bake and broil elements not turning on. Continuity test shows that element filaments are ok (resistance 14 - 16 ohms). No voltage across the heating elements when oven is on. | Awaiting receipt of timer |
| st-jacques, New Brunswick | 970-687231 kenmore | f15 | F15 error code when oven heats up | Repaired |
| Port Alberni, British Columbia | 970-687423 | N/A | Oven will not heat. | Awaiting receipt of timer |
| Milton, Ontario | | N/A | The oven is taking long time to heats up and never goes beyond 250 degree | Awaiting receipt of timer |
| Cardigan, PEI, Canada, Prince Edward Island | 970-687221 | N/A | No power to one side of element. Power feed is 0 Vac to the orange lead on the elements | Repaired |
| Regina, Saskatchewan | 970-687422 | nil | Range oven functions intermittently stop. No rhyme or reason to control power failure. Control board will intermittently power back on. Again no rhyme or reason for power down/up. Suspect Logic circuit/chip failure. No error codes ever displayed. | Repaired |
| St. John's, Newfoundland and Labrador | 970-687420 | N/A | Bake and broil elements in oven do not heat up. | Repaired |
| Winnipeg, Manitoba | 9700687221 | N/A | Won’t heat up past 170<br />
When preheating display shuts off after 2 minutes | Awaiting receipt of timer |
| Brampton, Ontario | 970-687221 | NO CODE | Thermostat stays at 100F and no heat inside oven. Display works and fan is running. Also, you can see the elements switching back and forth ( can hear the relay clicking) from top to bottom on front display. | Repaired |
| Port Hardy, British Columbia | 970-687226 | F62 | F62 error code and continuously beeps | Awaiting receipt of timer |
| Medicine Hat, Alberta | 970-687422 | quit | Timer quit, appears that on replacement in 2015 plug onto L2 lines did not seat all of the way in, causing a loose connection over time and the ultimate failure, I say this because of how short the wire seemed on removal, probably not fully seated due to the short length. I also need a new plug for L2 in and for the other element plug, tails about 6 inches long would be perfect. | Beyond Repair |
| Acton, Ontario | 970-687231 | N/A | The upper and lower element quit working. | Repaired |
| Acton, Ontario | 970-687231 | N/A | Top and bottom elements quit working. | Repaired |
| newtonville, Ontario | 970-687221 | N/A | oven and broiler do not heat | Repaired |
| newtonville, Ontario | 970-687221 | N/A | oven and broiler do not heat | Repaired |
| newtonville, Ontario | 970-687221 | N/A | oven and broiler do not heat | Repaired |
