 Established in 1969 |
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2011 Customer Testimonials
Last updated: Mar 21, 2024
We are proud to have received customer testimonials from every province in Canada and every US state except for Alaska, Hawaii, Idaho, Montana, Rhode Island, South Dakota and Wyoming.
You saved me time and money | |
| Nov 21, 2011 | I am so impressed with the customer service I received today from Howard Simons that I had to write in. I was unsure whether the timer on my GE Range needed to be sent to you for repair because although my oven does not work, I do not get the typical error message I have read about. I sent an email to your customer service area and within minutes I received a response from Howard. After having the pleasure of a telephone conversation with him, he was able to diagnose my problem as a touchpad failure rather than a timer failure. The people at GE could not even help me and Howard was so kind to give me his time and his knowledge for nothing in return. Thank you Howard! You saved me time and money. I just ordered the touchpad. There should be more kind people like you in this world. I wish you the best! Michelle Uzovich |
Thanks for your reasonable and quality service!… | |
| Nov 09, 2011 | My 18 year old Magic Chef range decided not reach or remain at any set temperature. After mailing the electronic control board to you and after a quick turnaround, I reinstalled the board and the oven heats dead-on to the temp it is set at. My wife is quite pleased to have her oven working again, especially right before Thanksgiving in the U.S. And I am pleased I didn't have to shell out 800 bucks for a new oven. The approximately 130 bucks (which included all shipping fees) spent to repair this was well worth it. Thanks for your reasonable and quality service! Kris Kisatsky |
…returned within 4 business days!!!! I have never had service this great!!!!… | |
| Oct 15, 2011 | When my oven stopped working I brought the timer to my local appliance service store. They wanted $450.00+tax to replace my timer. I got the same price even when I shopped around to different service stores. While searching online, I came across your website and decided I had nothing to lose for the price. My timer was sent, repaired and returned within 4 business days!!!! I have never had service this great!!!! Thank you for saving me time and money. Diego Ferworn |
I'm a happy customer… | |
| Apr 07, 2011 | Thank you so much for your excellent service. You saved me a lot of money. I'm a happy customer. Serge Boucher |
You guys really are the best!… | |
| Mar 29, 2011 | Last week we received our timer back and got scared because it looked like it was broken so we sent you an email...you called right away and told me how to put it back together!!! It did all snap right back into place AND the timer works!!!! Hooray!!!!! I think it's easy to be good when things go our way but when things go wrong we see what a company is really made of, and you guys ROCK! Thank you for your call and help! You guys really are the best! You have very happy customers here! Nicki Lindheimer |
You really went above and beyond the call of duty | |
| Feb 09, 2011 | You not only fixed my timer, but also walked me through the additional troubleshooting needed to get my oven working again. You really went above and beyond the call of duty, and my family and I thank you! I'll be keeping your website & phone number for when something else breaks! Jonas Muliolis |
Sears wanted almost twice much for the timer… | |
| Jan 31, 2011 | It was perfect timing for the timer to arrive, today is my birthday so I got one more present - from you. Now the whole family can't wait for the really good birthday pie my wife wanted to cook today. We appreciate your helpful manners and your willingness to advise us of the most economical solution we need in our financial situation. Sears wanted almost twice much for the timer as we paid to Macro Point. Thanks a lot for your service and keep up the good work! Gennady Kucheruk |
Repairing, reconditioning and rebuilding appliance timers and stove clocks since 1969. Experts in relay boards, washer timers, dryer timers, timer repair, range timers, dishwasher panels and ERCs. |
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